Terms of use

Forge is the app a gym, box or studio runs itself on: a calendar of classes and events, booking with credits and passes, a whiteboard, dues and payments, a roster, and messaging between a gym and its members. A gym opens its own room on Forge; its members join that room. Quobo Labs operates the platform; each gym operates its room.

You sign up with an email and a password, or the desk at your gym signs you up and sends you a link to set one. You are responsible for what happens under your account. You can delete it at any time from inside the app (Delete your account, beside Sign out), which removes your data as the privacy policy describes.

A studio runs on Forge under a plan: US$300 a month, billed to the studio, with everything included. It is started and managed on the web only, paid by US bank account or card through Stripe; the iOS and Android apps do not sell it and take no payment for it.

A studio’s first plan starts with 14 days free. The bank account or card is asked for when the plan starts and nothing is charged until the free days end; cancel before then and nothing is charged at all. After that the plan renews every month, on the same day, until it is cancelled.

The owner cancels from the plan screen’s billing room (Your plan, then Manage billing). Cancelling keeps the studio running to the end of the month already paid for. A plan that ends or goes unpaid past its retries pauses the studio: everyone in it can still read what they have, nothing in it is deleted, and nothing in it changes until the plan starts again.

Payments a gym takes from its own members ride the gym’s own Stripe account. Those are the gym’s sales, on the gym’s terms; Forge is the till, not the seller.

Memberships, class packs, drop-ins, cancellation windows and refunds inside a gym’s room are that gym’s to set and to honour. The app records what was agreed and what was paid; the desk at your gym is who to ask about it. Forge shows you a plan a coach wrote and a record a coach confirmed. It is not medical advice, and an injury you flag in the app is a note to your coaches, not a diagnosis.

Joining a studio on Forge is a one-time payment of US$2.99 per studio, paid to Quobo Labs: in the iPhone app through the App Store, on the web by card through Stripe. It opens everything that studio shares with you in Forge — the calendar and bookings, your record, messages, the shop and documents — for as long as you are a member there. It is separate from anything you pay the studio itself. Staff never pay it, and nobody pays it twice for the same studio. Refunds of an App Store purchase are Apple’s to grant; a refund takes the access it paid for back with it.

What you put into Forge — results, messages, the injuries you flag, the documents you sign — is yours. You give the gym you belong to the right to keep and use it to run its room, and you give Quobo Labs the right to store and process it to provide the service. We do not sell it and we do not use it to advertise to you.

Don’t use Forge to harass anyone, to misrepresent who you are, to reach data that isn’t yours, or to break the law. A gym may remove a member from its room; Quobo Labs may close a room or an account that breaks these terms.

Forge changes as it is built. We may change these terms; a material change is announced in the app before it takes effect, and using Forge after that is accepting it. Older app builds may stop working when the service changes; the app tells you when it needs updating. The service is provided as is, and Quobo Labs’ liability to you is limited to what you paid for the seat in the twelve months before a claim, to the extent the law allows.

These terms are governed by the laws of the State of Louisiana, United States, without regard to its conflict-of-law rules. Questions about them go to Quobo Labs, LLC at hello@quobo.co; questions about your gym’s room go to the desk at your gym, in the app.